Return Policy

At Ferns & Fauna, we take great care in crafting our bioactive, low-maintenance terrariums to ensure they thrive in their new homes. Each terrarium is incubated for at least one month prior to sale, allowing the plants to establish themselves for long-term success.

Returns

Due to the delicate and unique nature of our terrariums, we do not accept returns on completed terrariums. Every piece is a living ecosystem, and once it leaves our care, we cannot guarantee external conditions.

Contact Us

If you experience any issues with your terrarium, we’re happy to help! Reach out to us at fernsandfaunaterrariums@gmail.com with a clear photo of your terrarium and a brief description of your care routine. We will provide guidance to troubleshoot any concerns.

We appreciate your trust in Ferns & Fauna to bring nature into your space and are here to support you in keeping your terrarium thriving!